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A total of 12 CDN employees were involved on 28 July in a training course held in the “C, Nampula” training room on key components of a 5W2H problem-solving action plan.

The 5W2H is a tool that puts together six interrogative pronouns in English, namely, Why, Where, Who, When, Why, and How complemented by How Much, that is, basically a checklist, incidentally, is a checklist of a routine Of certain activities that need to be developed with the maximum possible clarity on the part of the employees of a company where the questions can be answered, (What / What / What, Where, Who, When, Why, How and How much it costs).

5W2H is an extremely useful method for businesses as it completely eliminates any questions that might arise about a process or activity.